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Read Cloudpoint's Privacy Policy — how we collect, use, and protect your personal information across our services and website. Privacy Policy This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Privacy Policy: This Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) Device means any device that can access the Service such as a computer, a cellphone or a digital tablet. Personal Data is any information that relates to an identified or identifiable individual. Service refers to the advertisement, website, or application. Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behal f of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). You means the individual accessing or using the Service, or the company, or o ther legal entity on behalf of which such individual is accessing or using the Service, as applicable. Collecting and Using Your Personal Data Types of Data Collected Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: First name and last name Email address Phone number Location details such as your address, city, or country Any other data such as personal preferences, requirements, or comments Use of Your Personal Data The Company may use Personal Data for the following purposes: To provide and maintain our Service, including to monitor the usage of our Service. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information. To manage Your requests: To attend and manage Your requests to Us. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience. We may share Your personal information in the following situations: With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. With Your consent: We may disclose Your personal information for any other purpose with Your consent. Retention of Your Personal Data The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Transfer of Your Personal Data Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information. Disclosure of Your Personal Data Law enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: Comply with a legal obligation Protect and defend the rights or property of the Company Prevent or investigate possible wrongdoing in connection with the Service Protect the personal safety of Users of the Service or the public Protect against legal liability Security of Your Personal Data The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. Links to Other Websites Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Changes to this Privacy Policy We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. This Privacy Policy was last updated on 2025/04/25 04:02:19 Contact Us If you have any questions about this Privacy Policy, You can contact us via email.

Ongoing managed GIS services from certified Cloudpoint pros — admin, support, and strategy for local government, public safety, and facilities. Managed GIS Services Ongoing support from certified GIS professionals, empowering local governments, public safety agencies, and facility managers to make confident, data-driven decisions. Our Managed GIS Services provide municipal and county governments, utilities, campuses, and public safety agencies nationwide with expert, ongoing geospatial support. Whether you're seeking staff augmentation or full program management, we tailor our services to meet your organization's unique needs. Clients count on us for our unmatched service level, rapid response times, and deep expertise with Esri’s ArcGIS platform—earning consistent praise for both our responsiveness and results. When you choose Cloudpoint to manage your GIS, you gain a trusted partner committed to keeping your geospatial operations running smoothly and efficiently. From day-to-day user support to comprehensive back-end system management, our certified professionals ensure your GIS is always optimized, reliable, and ready to support critical decision-making. Need ArcGIS Enterprise Managed Services ? Basic Get Started Administration Services Dedicated Project Manager General GIS Assessment Correspondence with Outside Agencies GIS Software Services Setup of Esri Account and Software Esri Account Administration Setup, Deployment, Training and Support of Esri Field Apps Esri Software Upgrades Data Configuration & Maintenance Configured ArcGIS Solutions (2 per year) Customized ArcGIS Workflow Solutions (1 per year) Internal/External GIS Viewer Application Maintenance of Authoritative GIS Data Data Requests External GIS Data Requests Coordination with Third-party software vendors Support & Training On-call remote GIS Technical Support (3 users) Remote GIS Training (24 hours per year) Support of Trimble GNSS Equipment Standard Get Started Administration Services Dedicated Project Manager (Certified GISP) General GIS Assessment Correspondence with Outside Agencies GIS Software Services Setup of Esri Account and ArcGIS Pro Esri Account Administration Setup, Deployment, Training and Support of Esri Field Apps ArcGIS Account Backup Management Data Configuration & Maintenance Configured ArcGIS Solutions (2 per year) Customized ArcGIS Workflow Solutions (3 per year) Internal/External GIS Viewer Application Maintenance of Authoritative GIS Data Migration of deprecated Web Applications Data Requests External GIS Data Requests Coordination with Third-party software vendors Creation of Special Purpose maps Support & Training On-call remote GIS Technical Support (5 users) Remote GIS Training (30 hours per year) Support of Trimble GNSS Equipment Looking for support that includes ArcGIS Enterprise? Click here . Our Most Popular Package Advanced Get Started Administration Services Dedicated Project Manager (Certified GISP) General GIS Assessment Ongoing GIS Planning Correspondence with Outside Agencies GIS Software Services Setup of Esri Account and ArcGIS Enterprise Esri Account Administration Setup, Deployment, Training and Support of Esri Field Apps Annual ArcGIS Enterprise Upgrades ArcGIS Account Backup Management Data Configuration & Maintenance Configured ArcGIS Solutions (3 per year) Customized ArcGIS Workflow Solutions (4 per year) Internal/External GIS Viewer Application Maintenance of Authoritative GIS Data Migration of deprecated Web Applications Configuration of ArcGIS Monitor Data Requests External GIS Data Requests Coordination with Third-party software vendors Creation of Special Purpose Maps Support & Training On-call remote GIS Technical Support (10 users) Remote GIS Training (36 hours per year) Support of Trimble GNSS Equipment Discounts are available for annual payments and for multi-year contracts Managed Services pricing GIS Consulting GIS Strategic Planning Flexible GIS Support Rapid Response Times Are You Ready to Get Started? Contact 24 Total Managed Service Clients 6 States Served 75 Years of Managed Services 1.2M+ Total Population Served

Join Cloudpoint's GIS team — remote-friendly, competitive benefits, and a culture built on hands-on geospatial expertise. See open roles. Join The Cloudpoint Team! Open Positions Our Mission: To provide location-based tools and services that enable organizations to make informed, data-driven decisions. We improve the lives of the people we serve and create enthusiastic users of geospatial technology, all while maximizing the enjoyment of our team members. Benefits Offered: We believe that our competitive wages, flexible work environment, and complete benefits package attract and maintain great employees. 401(k) with Company Match Hybrid & Remote Work Environment Profit Sharing Competitive PTO Paid Holidays Professional Development Health Insurance Reimbursement Tuition Reimbursement Company Culture: With employees working on a hybrid schedule at our home office in Roanoke and remotely all over the US, it is important to us to maintain a close-knit atmosphere. We are communicative, approachable, and value feedback. Here are a few of the ways we ensure our group stays connected: Weekly Huddles Staff Lunches (even remote!) Virtual Coffee Company Outings Annual Company Meeting Volunteer Opportunities Our Core Values Serve Put others before yourself Excel Always go above and beyond Passion Act like an owner, treat it as your own Honor Treat others with the utmost respect Decide Get informed, take a shot, move on Enjoy Be the person you want to be around Interested in Joining the Team? Click below to explore our open career opportunities. Open Positions

Esri Indoor GIS Specialty Partner Cloudpoint builds interactive indoor maps, wayfinding, and floor plan updates powered by ArcGIS Indoors. Indoor Mapping We make indoor mapping easy and exciting for you! As an Esri Business Partner with the Indoor GIS Specialty, we bring your spaces to life using cost-effective, cutting-edge technology. Our interactive indoor maps, powered by ArcGIS Indoors, give you the tools to navigate, manage, and optimize your buildings like never before. Plus, we offer routine updates to keep your floor plans accurate and reliable as your spaces evolve. Whether you're a facility manager, maintenance team, emergency responder, or a visitor in need of directions, we've got you covered. Let us help you make better decisions with smarter indoor maps. GIS Floor Plan Creation & Updates CAD/BIM to GIS Migration ArcGIS Indoors for Emergency Response ArcGIS Indoors for Facility Management ArcGIS Indoors for Security Operations ArcGIS Indoors for Occupant Engagement Are You Ready to Get Started? Contact

Cloudpoint runs field data collection for utilities, roadways, and assets using Trimble GPS, ArcGIS Field Maps, and Survey123. See how. Data Collection Cloudpoint makes data collection and cleanup simple, accurate, and efficient. Whether you need high-precision field data for utilities, roadway assets, cemeteries, address databases, or other critical infrastructure, we streamline the entire process to deliver clean, reliable GIS data. Our team can perform the work on your behalf or empower your staff through hands-on training, leveraging the latest Trimble technology alongside ArcGIS Field Maps and Survey123. These services are especially valuable for organizations aiming to strengthen asset management workflows and improve communication between the field and the office. From data collection to actionable insights, Cloudpoint helps you bridge the gap with accuracy, efficiency, and confidence. Utility Mapping Asset Inventories ArcGIS Mobile Applications GNSS, UAV, LiDAR Scanning Field-to-Office GIS Workflows Are You Ready to Get Started? Contact