Reach Cloudpoint to scope a GIS project, request a quote, or talk Esri strategy. Call (877) 377-8124 or send a message. Fill out the form below to contact our team. If you require immediate assistance, please call us at (877) 377-8124. First name* Last name* Company name* Title* Email* Write a message* How did you hear about us? Submit

Cloudpoint is an Esri Indoor GIS Specialty Partner helping US universities and corporate campuses run smarter facilities with ArcGIS. Campus Facilities As an Esri Indoor GIS Specialty Partner, we help campus facilities nationwide harness the power of geospatial technology to drive smart campus operations and make smarter, data-driven decisions. Our expertise lies in automating the migration of CAD floor plans to GIS format and implementing Esri's ArcGIS Indoors to optimize space management, enhance pedestrian routing and navigation, and integrate indoor GIS with third-party systems. By streamlining these workflows and aligning them with Infrastructure Lifecycle Management (ILM) principles, we empower campus facility managers to improve efficiency, maximize resources, and support data-driven planning throughout the entire lifecycle of their infrastructure—ultimately creating a more engaging and sustainable campus experience. GIS for Campus Facilities ArcGIS Indoors Space Management Campus Utility Networks Pedestrian Routing CAD to GIS Automation Smart Campus Operations Are You Ready to Get Started? Contact 150+ Campuses 700+ Buildings 2,000+ Floor Levels 35M+ Square Feet

GIS assessment and audit services to evaluate ArcGIS, data, staffing, workflows, and technology, with a clear strategic roadmap for future investment. GIS ASSESSMENTS, AUDITS & STRATEGIC PLANNING GIS Planning / Audits & Assessments Before you invest in new geospatial technology, staffing, or infrastructure, effective GIS planning starts with knowing where your program actually stands today. Cloudpoint's assessment services give you an objective, data-driven view of your environment and a prioritized roadmap your leadership can act on. Objective GAPS benchmark score across 8 geospatial categories Full ArcGIS environment or Enterprise architecture review Esri licensing, performance, and data quality evaluation Clear guidance on where to allocate budget and resources for the biggest impact A funding-ready roadmap that shows leadership exactly where to prioritize investment Speak With a GIS Planning Expert See exactly where your GIS program stands and get a clear GIS plan and roadmap for what's next. Fill out the form, and our team will reach out. First name* Last name* Company name* Title* Email* Phone Submit We'll never share your information. Response within one business day. An Esri Gold Partner and Team of Geospatial Experts Purpose-Built Assessments for Every Stage of Your GIS Strategy Whether you're benchmarking your program for the first time, evaluating your ArcGIS environment before a major investment, or troubleshooting performance issues in a mature ArcGIS Enterprise deployment, Cloudpoint has an audit or assessment built for where you are. Each engagement is led by certified GIS professionals and results in a clear, actionable report, serving as the foundation for a GIS implementation plan your team can use to prioritize staffing, budget, and technology investments. GAPS Geospatial Assessment Progress Score. A 0 to 100 benchmark across 8 GIS program areas: strategic planning, staffing, user engagement, interoperability, collaboration, standards, data quality, and data coverage. Compared against similar GIS organizations across the country, this score serves as the foundation for a comprehensive GIS strategic or master plan. ArcGIS Environment Audit A full review of your ArcGIS environment and ArcGIS Online usage, including evaluations of your system architecture, licensing, users, workflows, and integrations. Our team of Systems Engineers can also propose an ArcGIS Enterprise architecture that is catered to your system needs. ArcGIS Enterprise Audit A deep, technical review of an existing ArcGIS Enterprise deployment that targets the following areas: system and data store performance, deployment architecture, and overall adherence to Esri best practices. This audit is suitable for organizations troubleshooting stability or performance issues and can serve as an essential input for GIS project planning ahead of your next upgrade or migration. GAPS Scoring Across 8 Geospatial Categories Third-Party Integration Evaluation (Asset mgmt, utility billing, CCTV, etc.) Relational Database Management System (RDBMS) Performance Review User Engagement & Workflow Analysis ArcGIS Environment Architecture & Licensing Review Backup Strategy & Disaster Recovery Assessment Success by the numbers 50+ GAPS Assessments completed 62% Average Starting Score 750+ Client Projects Completed 15+1 15 States and 1 Province FAQs Which assessment do I need: Geospatial Assessment and Progress Score (GAPS) Survey, the ArcGIS Environment Audit, or the ArcGIS Enterprise Audit? It depends on what you're trying to figure out. The GAPS Survey works well as a full GIS program review if you want a big-picture view of your operation, including things like staffing, strategy, and data quality. This is often the first step toward strategic planning. The Environment Audit is a better fit if you're planning an investment soon and want a full picture of your current setup. The Enterprise Audit is the most in-depth option, meant for organizations already running ArcGIS Enterprise who are dealing with performance issues or planning an upgrade. Many clients start with GAPS, then move into a more technical audit once they know what to prioritize. How is the GAPS score calculated, and what do we get out of it? We score your program across 8 areas, like staffing, data quality, and how well your systems talk to each other, based on input from your team. We compare that score against similar organizations nationwide, so you get an accurate sense of where you stand instead of a guess. You will walk away with a report your leadership can use to make the case for budget or staffing, while laying the groundwork for GIS planning going forward. What does the ArcGIS Environment Audit actually look at? We review your overall ArcGIS setup, including your licensing, who uses it, how it's used, and what other systems it connects to. If necessary, we can even suggest a future setup tailored to your needs. The end result gives you what you need to build a solid data management plan, even if you decide you aren’t quite ready to move forward with any changes. How is the ArcGIS Enterprise Audit different? This is a closer, more technical look at your existing ArcGIS Enterprise system, focused on performance, stability, and whether things are set up the way Esri recommends. It's built for organizations already running into slowdowns or issues, or getting ready for an upgrade. Instead of just telling you what's wrong, we hand you a prioritized list of what to fix first. Do you look at our database and backup setup too? Yes. Both audits include a review of your database performance and how well your data is protected if something goes wrong. We'll flag anything that could cause problems down the road, whether that's during an outage or a future migration. Will the audit show us how our GIS connects with our other systems? Yes. We review how your GIS ties into other tools your organization uses, like asset management or billing software, and highlight where those connections work well and where there are gaps. This is often one of the most useful parts of the report for GIS planning down the road. Is this just going to lead to a sales pitch for more Cloudpoint services? No. The point of an assessment is to give you an honest, documented picture of where things stand – not to sell you something. Plenty of clients use findings from the report to get buy-in from their own leadership, or to guide the work they do in-house or with someone else entirely. If we can help, we'll say so, but the report is yours to use however makes sense for you. Who actually does the assessment? Our certified GIS professionals lead every assessment and audit. They work with organizations like yours – local governments, utilities, campuses, and public safety agencies – every day, so the recommendations are based on real experience, not a generic checklist. What do we get at the end, and how does this tie into a bigger strategic plan? A clear, written report with our findings, your score (if applicable), and a prioritized list of what to do next. For some audits, that also includes a look at your current setup and a proposal for a future one. Either way, it's built to give your leadership something solid to act on; many clients use it as the foundation for a broader strategic planning effort or GIS master plan. Where Does Yours Stand? Contact Us

Cloudpoint's Enterprise GIS engineers handle ArcGIS deployments, upgrades, and AWS/Azure cloud migrations end-to-end. Get a quote. Enterprise GIS Services Your Enterprise GIS is the backbone of your geospatial strategy, so it's essential to have the right experts handling the heavy lifting. At Cloudpoint, our team of ArcGIS Enterprise Systems Engineers can help streamline complex processes, including new deployments, version upgrades, and on-premises/cloud migrations. Whether you're planning to transition to the latest release of ArcGIS Enterprise or migrate your infrastructure to cloud environments like AWS or Azure, our team of experts can help ensure a smooth, efficient project. Our experts are committed to helping you get the most out of your ArcGIS investment by optimizing performance, scalability, and long-term sustainability of your GIS environment. Managed Enterprise GIS Services Get Started Administration Services Dedicated Project Manager (Certified GISP) General GIS Assessment Ongoing GIS Planning GIS Software Services Setup of Esri Account and ArcGIS Enterprise Annual ArcGIS Enterprise Upgrades ArcGIS Account Backup Management Support & Training On-call remote GIS Technical Support (1 user) Cloud Managed Enterprise GIS Services Get Started Administration Services Dedicated Project Manager (Certified GISP) General GIS Assessment GIS Software Services Setup of Esri Account and ArcGIS Enterprise Annual ArcGIS Enterprise Upgrades ArcGIS Account Backup Management Cloud Hosting Services EBS Volume Snapshots Regular Database Backups (SQL or PostgreSQL) System Upgrades for CA-Signed TLS Certificate) Cloud-hosted ArcGIS Enterprise Geodatabase Maintenance Support & Training On-call remote GIS Technical Support (1 user) Add-on (Can be added on to Premium or Enterprise Administration Packages) Advanced Get Started Administration Services Dedicated Project Manager (Certified GISP) General GIS Assessment Ongoing GIS Planning Correspondence with Outside Agencies GIS Software Services Setup of Esri Account and ArcGIS Enterprise Esri Account Administration Setup, Deployment, Training and Support of Esri Field Apps Annual ArcGIS Enterprise Upgrades ArcGIS Account Backup Management Data Configuration & Maintenance Configured ArcGIS Solutions (3 per year) Customized ArcGIS Workflow Solutions (4 per year) Internal/External GIS Viewer Application Maintenance of Authoritative GIS Data Migration of deprecated Web Applications Configuration of ArcGIS Monitor Data Requests External GIS Data Requests Coordination with Third-party software vendors Creation of Special Purpose Maps Support & Training On-call remote GIS Technical Support (10 users) Remote GIS Training (36 hours per year) Support of Trimble GNSS Equipment Our Most Popular Package enterprise pricing ArcGIS Enterprise Audits & Assessments Deployments & Upgrades Cloud Migration & Modernization SQL Database Migration Ongoing Support Success by the numbers 40+ Enterprise GIS Clients 30+ New Deployments 40+ Upgrades 5+ Cloud Migrations Learn More About ArcGIS Products ArcGIS Enterprise ArcGIS Indoors ArcGIS Parcel Fabric ArcGIS Utility Network Are You Ready to Get Started? Contact

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Cloudpoint helps US counties and assessors migrate to the ArcGIS Parcel Fabric — accurate parcel data, automated workflows, audit-ready records. ArcGIS® Parcel Fabric The ArcGIS Parcel Fabric is a comprehensive solution for managing land records, cadastral data, and parcel boundaries with precision and efficiency. ArcGIS® Parcel Fabric Designed for land administrators, surveyors, and GIS professionals, ArcGIS Parcel Fabric enables seamless data integration, automated workflows, and accurate record-keeping. With tools for versioned editing, topology enforcement, and historical tracking, organizations can maintain a single authoritative source of truth for land information. The Parcel Fabric enhances collaboration, reduces errors, and streamlines parcel editing, ensuring data integrity and compliance with industry standards. Empower your land management processes with ArcGIS Parcel Fabric and deliver accuracy, efficiency, and reliability for smarter decision-making. Land Records Management Parcel Workflow Automation Agency Collaboration Parcel Data Management Topological Accuracy Farmland Assessment (Open Fields) Learn More About Esri Solutions ArcGIS® Enterprise ArcGIS® Indoors ArcGIS® Utility Network Are You Ready to Get Started? Contact

Ongoing managed GIS services from certified Cloudpoint pros — admin, support, and strategy for local government, public safety, and facilities. Managed GIS Services Ongoing support from certified GIS professionals, empowering local governments, public safety agencies, and facility managers to make confident, data-driven decisions. Our Managed GIS Services provide municipal and county governments, utilities, campuses, and public safety agencies nationwide with expert, ongoing geospatial support. Whether you're seeking staff augmentation or full program management, we tailor our services to meet your organization's unique needs. Clients count on us for our unmatched service level, rapid response times, and deep expertise with Esri’s ArcGIS platform—earning consistent praise for both our responsiveness and results. When you choose Cloudpoint to manage your GIS, you gain a trusted partner committed to keeping your geospatial operations running smoothly and efficiently. From day-to-day user support to comprehensive back-end system management, our certified professionals ensure your GIS is always optimized, reliable, and ready to support critical decision-making. Need ArcGIS Enterprise Managed Services ? Basic Get Started Administration Services Dedicated Project Manager General GIS Assessment Correspondence with Outside Agencies GIS Software Services Setup of Esri Account and Software Esri Account Administration Setup, Deployment, Training and Support of Esri Field Apps Esri Software Upgrades Data Configuration & Maintenance Configured ArcGIS Solutions (2 per year) Customized ArcGIS Workflow Solutions (1 per year) Internal/External GIS Viewer Application Maintenance of Authoritative GIS Data Data Requests External GIS Data Requests Coordination with Third-party software vendors Support & Training On-call remote GIS Technical Support (3 users) Remote GIS Training (24 hours per year) Support of Trimble GNSS Equipment Standard Get Started Administration Services Dedicated Project Manager (Certified GISP) General GIS Assessment Correspondence with Outside Agencies GIS Software Services Setup of Esri Account and ArcGIS Pro Esri Account Administration Setup, Deployment, Training and Support of Esri Field Apps ArcGIS Account Backup Management Data Configuration & Maintenance Configured ArcGIS Solutions (2 per year) Customized ArcGIS Workflow Solutions (3 per year) Internal/External GIS Viewer Application Maintenance of Authoritative GIS Data Migration of deprecated Web Applications Data Requests External GIS Data Requests Coordination with Third-party software vendors Creation of Special Purpose maps Support & Training On-call remote GIS Technical Support (5 users) Remote GIS Training (30 hours per year) Support of Trimble GNSS Equipment Looking for support that includes ArcGIS Enterprise? Click here . Our Most Popular Package Advanced Get Started Administration Services Dedicated Project Manager (Certified GISP) General GIS Assessment Ongoing GIS Planning Correspondence with Outside Agencies GIS Software Services Setup of Esri Account and ArcGIS Enterprise Esri Account Administration Setup, Deployment, Training and Support of Esri Field Apps Annual ArcGIS Enterprise Upgrades ArcGIS Account Backup Management Data Configuration & Maintenance Configured ArcGIS Solutions (3 per year) Customized ArcGIS Workflow Solutions (4 per year) Internal/External GIS Viewer Application Maintenance of Authoritative GIS Data Migration of deprecated Web Applications Configuration of ArcGIS Monitor Data Requests External GIS Data Requests Coordination with Third-party software vendors Creation of Special Purpose Maps Support & Training On-call remote GIS Technical Support (10 users) Remote GIS Training (36 hours per year) Support of Trimble GNSS Equipment Discounts are available for annual payments and for multi-year contracts Managed Services pricing GIS Consulting GIS Strategic Planning Flexible GIS Support Rapid Response Times 24 Total Managed Service Clients 6 States Served 75 Years of Managed Services 1.2M+ Total Population Served Are You Ready to Get Started? Contact

Meet the Cloudpoint Team of expert GIS engineers and analysts serving local governments, utilities, and campuses across the US. About Us Cloudpoint Geospatial made its humble beginnings in a one-room office shared with the local realtor in downtown Roanoke, IL. In 2011, founder Jon Hodel purchased a laptop, built a website, and began fulfilling an obvious need for high-quality, professional geospatial services to clients, at that time, throughout Illinois. Since then, the company has grown and gradually upgraded from that one-room shared office space to a modern office building, headquartered in Metamora, IL. A big leap was taken in 2012 when the company became an Esri business partner, and that relationship has blossomed, earning Esri Specialty designations in Indoor GIS, Network Management, and State and Local Government. Now, after more than fourteen years of business and working with clients spanning across North America, the Cloudpoint team is continuing its steady growth pattern throughout the U.S. We have a well-diversified background with staff formerly serving in local government and regional organizations, that is made up of Engineers, GIS professionals, and technicians who find great fulfillment in helping their customers embrace GIS technology to optimize workflows and increase efficiency for their end users. The team takes great pride in offering specialized GIS services consisting of high-quality, hands-on customer support and has a strong reputation of success to build upon in the future. Core Values Our Core Values Serve Put others before yourself Excel Always go above and beyond Passion Act like an owner, treat it as your own Honor Treat others with the utmost respect Decide Get informed, take a shot, move on Enjoy Be the person you want to be around Team Are You Ready to Get Started? Contact Meet the Team Leadership Team Jonathan Hodel, PE, GISP President & CEO Erin Strickler, PE, GISP Vice President of Operations Hunter Ray, GISP Director of Technical Services Team Members Are You Ready to Get Started? Contact

Cloudpoint cleans up legacy GIS data, runs CAD-to-GIS conversion, and prepares utility data for ArcGIS Utility Network and NG9-1-1 submission. Data Migration & Cleanup We make your GIS data work for you with our expert data migration and cleanup services. Whether you're consolidating legacy systems, transitioning to the ArcGIS platform, preparing for the Utility Network, submitting NG9-1-1 address data to the state, or cleaning up years of accumulated clutter, we ensure your data is accurate, consistent, and ready for action. Our certified professionals use powerful ETL tools like Safe Software's FME to simplify complex data migrations and streamline routine workflows. We eliminate redundancies, validate data, correct errors, and structure your information according to industry best practices — giving your GIS a clean foundation for the future. Let us handle the heavy lifting so you can focus on making confident, data-driven decisions. Cloudpoint delivers the fastest and most accurate path forward, whether you're adopting Esri's latest data models or integrating with third-party systems. Web Accessibility Compliance Ensuring your GIS applications meet web accessibility standards isn’t just the right thing to do - it’s also essential for compliance with laws like the Americans with Disabilities Act (ADA), and Section 508 of the Rehabilitation Act. At Cloudpoint, we help organizations design and implement GIS tools that are inclusive, user-friendly, and accessible to everyone, regardless of ability. Our team applies best practices in web accessibility to ArcGIS Online, ArcGIS Hub, and Experience Builder, addressing screen reader compatibility, keyboard navigation, color contrast, and more. Whether you're building a new application or remediating an existing one, we’ll guide you toward Web Content Accessibility Guidelines (WCAG)-compliant solutions that enhance accessibility of web applications for all users. Data Assessments Data Migration Data Cleanup Web Accessibility Compliance DOWNLOAD OUR FREE GUIDE ArcGIS Utility Network Migration: 7 Essential Steps First name* Last name* Organization* Job Title* Email* Phone* DOWNLOAD THE GUIDE Are You Ready to Get Started? Contact

Esri Indoor GIS Specialty Partner Cloudpoint builds interactive indoor maps, wayfinding, and floor plan updates powered by ArcGIS Indoors. Indoor Mapping We make indoor mapping easy and exciting for you! As an Esri Business Partner with the Indoor GIS Specialty, we bring your spaces to life using cost-effective, cutting-edge technology. Our interactive indoor maps, powered by ArcGIS Indoors, give you the tools to navigate, manage, and optimize your buildings like never before. Plus, we offer routine updates to keep your floor plans accurate and reliable as your spaces evolve. Whether you're a facility manager, maintenance team, emergency responder, or a visitor in need of directions, we've got you covered. Let us help you make better decisions with smarter indoor maps. GIS Floor Plan Creation & Updates CAD/BIM to GIS Migration ArcGIS Indoors for Emergency Response ArcGIS Indoors for Facility Management ArcGIS Indoors for Security Operations ArcGIS Indoors for Occupant Engagement Are You Ready to Get Started? Contact

Maximize the value of your geospatial infrastructure with our comprehensive ArcGIS Enterprise Audit Services. Designed to evaluate, optimize, and future-proof your GIS ecosystem, our expert assessment conducts a deep dive into your current system architecture, data workflows, and user environment. ArcGIS Enterprise Audits and Assessments Maximize the value of your geospatial infrastructure with our comprehensive ArcGIS Enterprise Audit Services. Designed to evaluate, optimize, and future-proof your GIS ecosystem, our expert assessment conducts a deep dive into your current system architecture, data, and user environment. We identify performance bottlenecks, streamline licensing, and ensure your system aligns with industry best practices, ultimately delivering a clear, actionable roadmap to enhance organizational efficiency and maximize your technology investment. Included in the Audit: Infrastructure and Performance Analysis ArcGIS Online and Hybrid Integration User, Content, and Workflow Management Licensing and Extensions Optimization Integrations and Business Continuity Architecture Mapping Actionable Deliverables GAPS Analysis Geospatial Assessment and Progress Score (GAPS Analysis) Driven by a comprehensive survey completed by Client staff, this specialized component delivers a detailed report summarizing findings, strategic recommendations, and a proprietary scoring tool (from 0 to 100) measuring the overall health of your GIS across these critical areas: Strategic Planning and Staffing and Resources User Engagement and Interoperability Collaboration and Standards Data Quality and Data Coverage Request an audit! First name* Last name* Company name* Title* Email* Phone Submit

Benchmark your GIS capability with Cloudpoint's GAPS tool — assess 8 key areas, get tailored recommendations, track geospatial progress. Ready to Take Your Geospatial Program to the Next Level? Welcome to the GAPS Geospatial Strategy Score You're on your way to geospatial excellence! It’s time to close the gap. Introducing the ultimate benchmakring tool to identify geospatial gaps in your program. Geospatial Assessment Progress Score (GAPS) GAPS is a way for your organization to begin benchmarking its geospatial capabilities and creates a means to monitor and revisit the progress along the way. This extensive gap analysis tool provides a score from 0 to 100 to evaluate how well your organization is doing with GIS. Its primary function is to serve as a strategic planning tool to help decision-makers who are willing to embrace geospatial technology, get a handle on where their greatest needs are, and how they can plan to address those needs. The scoring system provides a list of questions to respond to in 8 different categories or ‘buckets’.Here is a sample of the scoring summary that you receive as a result of the analysis and shows the categories that are evaluated: Once the questions are answered, interpreting the GAPS analysis is easy. The system provides decision-makers with a report of where their weak areas are, along with recommendations on how to address each category. Cloudpoint’s professional team reviews each analysis individually to ensure the results align with the organization’s needs and resources. Having worked with over 200 municipalities, counties, and campuses throughout the country, the Cloudpoint team has seen a wide variety of GIS programs and is most equipped to help your organization understand how it’s doing compared to your peers. You can also revisit the analysis yearly to track your progress and set clear goals for getting to the next level. Strategic Planning Staffing & Resources User Engagement Interoperability Collaboration Standards Data Quality Data Coverage 64% 74% 52% 44% 38% 48% 58% 85% Average Above Average Average Below Average Below Average Below Average Average Outstanding GAPS Score 58% Average Contact Us!