Workforce

Need Work Order management with Your GIS? Introducing Esri's Workforce for ArcGIS

Workforce for ArcGIS is one of Esri's native GIS applications that allows you to take advantage of a streamlined work order management system that is built directly on top of your GIS platform. This tutorial provides a basic overview of the application both from the desktop browser as well as a mobile perspective.

Folks, I’m here to tell you that Workforce for ArcGIS will revolutionize the way you conduct business between field workers and office staff. When we speak of disruptability, this is a game changer. Especially since most organizations of this type already have some type of Esri GIS platform already in place. Today, I want to share with you my top three reasons why this application will completely change your way of conducting business.

  1. Real-time Communication

    With a web-based application, the interaction between office staff and field workers is instantaneous. When the remote worker makes an update on their mobile device it is reflected in immediately to the office staff. This includes examples such as, ‘On break’, ‘Not available’, ‘On my way’, ‘Can’t get to it today’. The dispatchers can then make immediate decisions on how to re-assign or re-shuffle the work load to other workers if need be.

  2. Time Tracking of Labor Hours

    We know that time is money, and this is the same thing whether you are working in the office or conducting onsite work at various locations in the field. When you have the ability to capture start and stop times for simple day-to-day tasks, you now have powerful, time-based data to build on. Use this information for performing cost estimates, billing customers, or budgeting for future work.

  3. Trust the Process….

    Another goal that managers often have is to ‘processize’ their workflows. This creates efficiencies and repeatable workflows that can be easily taught to others and even documented for future growth. With a solution such as Workforce for ArcGIS, you can now have a built-in process to execute work orders and have a complete history in your work order management. And oh yes, did I mention this is all integrated with your GIS? So you not only have time logging, but add location to that and the sky is the limit with the amount of decisions you can make from that information. Establish the process and follow it through to see tremendous success.

There is no doubt if you give this work order management application a solid try, you and your staff will both be hooked. Its ease-of-use is unmatched by any other offerings available and it automatically integrates with your GIS because it uses your GIS platform as the backbone. No more expensive modules to connect components to each other, or finagling with software vendors to unlock key software tools. This is straight out-of-the-box Esri technology and can be easily configured to work with your current ArcGIS Online account. If you are ready to launch your organization into a new era of real-time connectivity and a stream-lined work order solution, contact us about our Workforce for ArcGIS kickstart package or any of our professional GIS services.